{"id":355,"date":"2014-09-05T19:42:23","date_gmt":"2014-09-05T17:42:23","guid":{"rendered":"http:\/\/www.music-engine.eu\/support\/faq\/"},"modified":"2025-07-22T22:51:47","modified_gmt":"2025-07-22T20:51:47","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.music-engine.eu\/en\/support\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<div class=\"wpb-content-wrapper\">[vc_row][vc_column]<div class=\"vcex-spacing wpex-w-100 wpex-clear\" style=\"height:20px;\"><\/div>[vc_text_separator title=&#8221;Help &#8211; (FAQ) Frequently asked questions&#8221; style=&#8221;one&#8221; element_type=&#8221;h2&#8243;]<div class=\"vcex-spacing wpex-w-100 wpex-clear\" style=\"height:20px;\"><\/div>[vc_toggle title=&#8221;Music Engine X50 \u2013 connecting cables correctly&#8221; css=&#8221;&#8221;]<a href=\"https:\/\/www.music-engine.eu\/wp-content\/uploads\/2014\/09\/faq-Beschreibung-X50-full.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-1798 size-full\" src=\"https:\/\/www.music-engine.eu\/wp-content\/uploads\/2025\/07\/X50_Anschluss.png\" alt=\"\" width=\"636\" height=\"489\" srcset=\"https:\/\/www.music-engine.eu\/wp-content\/uploads\/2025\/07\/X50_Anschluss.png 636w, https:\/\/www.music-engine.eu\/wp-content\/uploads\/2025\/07\/X50_Anschluss-300x231.png 300w\" sizes=\"auto, (max-width: 636px) 100vw, 636px\" \/><\/a>[\/vc_toggle][vc_toggle title=&#8221;How do I load updates into my Music Engine?&#8221; css=&#8221;&#8221;]Place the update DVDs in the DVD drive in numerical order (an external drive must be connected via USB for ALL-In-One machines) and first click \u201cOptions\u201d then \u201cUpdate\u201d.[\/vc_toggle][vc_toggle title=&#8221;Music Engine Mini-ME \u2013 connecting cables correctly&#8221; css=&#8221;&#8221;]<a href=\"https:\/\/www.music-engine.eu\/wp-content\/uploads\/2014\/09\/faq-Beschreibung-MiniME.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-1801 size-full\" src=\"https:\/\/www.music-engine.eu\/wp-content\/uploads\/2025\/07\/LenovoMini_Anschluss.png\" alt=\"\" width=\"720\" height=\"486\" srcset=\"https:\/\/www.music-engine.eu\/wp-content\/uploads\/2025\/07\/LenovoMini_Anschluss.png 720w, https:\/\/www.music-engine.eu\/wp-content\/uploads\/2025\/07\/LenovoMini_Anschluss-300x203.png 300w\" sizes=\"auto, (max-width: 720px) 100vw, 720px\" \/><\/a>[\/vc_toggle][vc_toggle title=&#8221;How do I look for and select a song from the music database?&#8221; css=&#8221;&#8221;]You can insert or exchange one or more songs within the current playlist by selecting \u201cInsert Song\u201d or \u201cChange Song\u201d. Inserting and exchanging songs will make no lasting changes to the playlist, it only alters the momentary song sequence. You will find three search options in the bottom left hand corner of the menu: search by<br \/>\n\u201cArtist\u201d, \u201cTitle\u201d or \u201cPlaylist\u201d. When ou have found the song you are looking for it, select, drag and drop it into the \u201cSelected Titles\u201d field, or select it and click \u201cAdd Tite\u201d. Complete song insertion\/exchange by clicking \u201cOK\u201d.[\/vc_toggle][vc_toggle title=&#8221;The music computer is turned on, but I can\u2019t hear the music. How can I fix this?&#8221;]\n<ul>\n<li>Check the Music Engine volume settings (Options-Settings-Volume)<\/li>\n<li>Make sure the audio cables are connected. Use headphones to hear if the computer is sending a signal. You can use regular headphones.(connect them via computer\u2019s headphone jack)<\/li>\n<li>If the PC is sending a signal but it is not audible via the speakers, then the equipment (mixer, amplifier, etc.) connected to the Music Computer need to be examined.<\/li>\n<\/ul>\n[\/vc_toggle][vc_toggle title=&#8221;How can I create a playlist?&#8221;]Create your own playlist by opening the \u201cOptions\u201d menu and selecting \u201cPlaylists\u201d\/\u201dNew Playlist\u201d.[\/vc_toggle][vc_toggle title=&#8221;How can I mix different lists?&#8221; css=&#8221;&#8221;]The button \u201cChange List\u201d exchanges one playlist for another. \u201cThe button \u201cInsert List\u201d allows you to insert another playlist into the current one. The new playlist will be inserted after the currently selected song (blue bar).[\/vc_toggle][vc_toggle title=&#8221;How can I add titles to the current playlist?&#8221;]\n<ul>\n<li>You can drag-drop individual songs into the playlist by accessing the \u201cOptions\u201d\/\u201dPlaylists\u201d sub-menu.<\/li>\n<li>In the \u201cOptions\u201d menu, select \u201cInsert Song\u201d\/\u201dPlaylists\u201d to add songs.<\/li>\n<li>Easily add currently displayed songs in the Standard Menu: just double click the song name then click \u201cAdd song to another playlist\u201d in the pop-up menu to copy the song into another playlist. (choose playlist and click \u201cAdd Song\u201d)<\/li>\n<\/ul>\n[\/vc_toggle][vc_toggle title=&#8221;How can I check my Music Engine\u2019s update status?&#8221;]Your Music Engine\u2019s update status can be found by clicking \u201cInfo\u201d.[\/vc_toggle][vc_toggle title=&#8221;Can I import my own songs into the Music Engine?&#8221;]Yes, use the \u201cImport Song\u201d function in the \u201cOptions\u201d menu.<\/p>\n<h5><strong>Video tutorial<\/strong><\/h5>\n<p><iframe loading=\"lazy\" src=\"https:\/\/www.youtube-nocookie.com\/embed\/1-NJ8_YBvBQ\" width=\"560\" height=\"315\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe>[\/vc_toggle][vc_toggle title=&#8221;How can I back up my settings and personalised playlists?&#8221;]Use the back up function in the \u201cOptions\u201d menu.<\/p>\n<h5><strong>Video tutorial<\/strong><\/h5>\n<p><iframe loading=\"lazy\" src=\"https:\/\/www.youtube-nocookie.com\/embed\/ZlL68g2w9fs\" width=\"560\" height=\"315\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe>[\/vc_toggle][vc_toggle title=&#8221;The update was interrupted during the updating process, what should I do?&#8221;]Click \u201cInfo\u201d and double click the displayed update number. Select \u201cRemove defective update\u201d to view and removed upates that were recognised as being incomplete. [\/vc_toggle][vc_toggle title=&#8221;No image is displayed on the monitor when the PC is turned on&#8221;]\n<ul>\n<li>Check if the monitor is turned on<\/li>\n<li>Check the connections to the monitor<\/li>\n<\/ul>\n[\/vc_toggle][vc_toggle title=&#8221;The Music Engine won\u2019t turn on, what can I do?&#8221;]Check if the power cord is connected correctly. Check the socket.[\/vc_toggle][vc_toggle title=&#8221;Music Engine 19\u201d PC 3HE \u2013 connecting cables correctly&#8221;]<a href=\"https:\/\/www.music-engine.eu\/wp-content\/uploads\/2014\/09\/faq-Beschreibung-19Zoll3HE.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-128\" src=\"https:\/\/www.music-engine.eu\/wp-content\/uploads\/2014\/09\/faq-Beschreibung-19Zoll3HE-300x244.jpg\" alt=\"Richtiges anschlie\u00dfen der Kabel - Music Engine 19 Zoll-PC 3HE \" width=\"300\" height=\"244\" srcset=\"https:\/\/www.music-engine.eu\/wp-content\/uploads\/2014\/09\/faq-Beschreibung-19Zoll3HE-300x244.jpg 300w, https:\/\/www.music-engine.eu\/wp-content\/uploads\/2014\/09\/faq-Beschreibung-19Zoll3HE.jpg 1024w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a>[\/vc_toggle][\/vc_column][\/vc_row][vc_row][vc_column]<div class=\"vcex-spacing wpex-w-100 wpex-clear hidden-phone page-bottom-spacer\" style=\"height:80px;\"><\/div>[\/vc_column][\/vc_row]\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column][vc_text_separator title=&#8221;Help &#8211; (FAQ) Frequently asked questions&#8221; style=&#8221;one&#8221; element_type=&#8221;h2&#8243;][vc_toggle title=&#8221;Music Engine X50 \u2013 connecting cables correctly&#8221; css=&#8221;&#8221;][\/vc_toggle][vc_toggle title=&#8221;How do I load updates into my Music Engine?&#8221; css=&#8221;&#8221;]Place the update DVDs in the DVD drive in numerical order (an external drive must be connected via USB for ALL-In-One machines) and first click \u201cOptions\u201d then \u201cUpdate\u201d.[\/vc_toggle][vc_toggle title=&#8221;Music&hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":306,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-355","page","type-page","status-publish","hentry","entry","no-media"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>FAQ - Music Engine<\/title>\n<meta name=\"description\" content=\"Help (FAQ) - Frequently asked questions.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.music-engine.eu\/en\/support\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ - Music Engine\" \/>\n<meta property=\"og:description\" content=\"Help (FAQ) - Frequently asked questions.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.music-engine.eu\/en\/support\/faq\/\" \/>\n<meta property=\"og:site_name\" content=\"Music Engine\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/de-de.facebook.com\/pages\/Music-Engine\/156536634380074\" \/>\n<meta property=\"article:modified_time\" content=\"2025-07-22T20:51:47+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.music-engine.eu\/wp-content\/uploads\/2025\/07\/X50_Anschluss.png\" \/>\n\t<meta property=\"og:image:width\" content=\"636\" \/>\n\t<meta property=\"og:image:height\" content=\"489\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.music-engine.eu\\\/en\\\/support\\\/faq\\\/\",\"url\":\"https:\\\/\\\/www.music-engine.eu\\\/en\\\/support\\\/faq\\\/\",\"name\":\"FAQ - Music Engine\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.music-engine.eu\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.music-engine.eu\\\/en\\\/support\\\/faq\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.music-engine.eu\\\/en\\\/support\\\/faq\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.music-engine.eu\\\/wp-content\\\/uploads\\\/2025\\\/07\\\/X50_Anschluss.png\",\"datePublished\":\"2014-09-05T17:42:23+00:00\",\"dateModified\":\"2025-07-22T20:51:47+00:00\",\"description\":\"Help (FAQ) - Frequently asked questions.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.music-engine.eu\\\/en\\\/support\\\/faq\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.music-engine.eu\\\/en\\\/support\\\/faq\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/www.music-engine.eu\\\/en\\\/support\\\/faq\\\/#primaryimage\",\"url\":\"https:\\\/\\\/www.music-engine.eu\\\/wp-content\\\/uploads\\\/2025\\\/07\\\/X50_Anschluss.png\",\"contentUrl\":\"https:\\\/\\\/www.music-engine.eu\\\/wp-content\\\/uploads\\\/2025\\\/07\\\/X50_Anschluss.png\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.music-engine.eu\\\/en\\\/support\\\/faq\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.music-engine.eu\\\/en\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Support\",\"item\":\"https:\\\/\\\/www.music-engine.eu\\\/en\\\/support\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"FAQ\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.music-engine.eu\\\/#website\",\"url\":\"https:\\\/\\\/www.music-engine.eu\\\/\",\"name\":\"Music Engine\",\"description\":\"Musikcomputer &amp; 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